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operations

The UNA Hotels team delivers operational quality as per the brand standards resulting in maximum profit. An experienced team of hoteliers with collectively over 50 years of hospitality experience strive to maximize revenues and returns.

UNA is also developing its own food and beverage and leisure club brands, tailored to meet the needs of each hotel and local marketplace

Revenue Maximisation – market leading results

Every UNA hotel delivers greater than fairshare of the market.

Maximizing revenue requires a well developed sales, marketing and distribution infrastructure. Hotels also require additional local sales and marketing support and a well developed planning and implementation process.

UNA Hotels has a National Sales and Marketing team covering every hotel market such as GDS and online marketing, group or wholesale tour operator sales, aircrew sales, leisure marketing, agency sales and conference sales. This skill set combined with a wealth of knowledge and experience, provide the entire portfolio with the support needed to maximize the opportunities of revenue generation.

Revenue management skills are vital to the success of any modern hotel operation. The formulation of revenue strategy, maintenance and balance of electronic, internet and central reservations systems and optimisation of rates and inventory is required to satisfy the needs of the business.

UNA Hotels use the latest tools available in the industry to help maximize revenue. This includes Globekey – the state of the art online booking platform, IDS – Property Managment Systems and POS.

Profitable Operations – ensuring that profits are maximised

Alongside the monitoring of a hotel’s performance against budget and forecast done through regular business and sales reviews, UNA carry out extensive quarterly benchmarking exercises. This ensures all hotels within the portfolio are performing in line with the best managed hotels.